The New Patient Called. Someone Should Answer.
AI Receptionist & Practice Software for Dental Offices

Not today — and we'd rather say so than promise it. HelmarOps books into its own calendar and immediately texts and emails your front desk the appointment details so your team enters it in your practice-management system. Open Dental is the system we'd build a direct integration against first, because it's the one with an open interface. If a booking has to land inside Dentrix or Eaglesoft automatically, we are not the right fit yet.

No, and you shouldn't want it to. It covers the calls your team can't get to — after hours, at lunch, during huddle, and when someone is already on the other line. Your front desk keeps the conversations that need a person; the AI stops the rest going to voicemail.

Yes. You define what counts as urgent — pain level, swelling, trauma, a lost crown — and the AI asks those questions, books into the emergency slots you've set aside, or escalates to your on-call number when it should. If it isn't sure, it takes a detailed message rather than guessing.

It will confirm which plans you accept and take the patient's insurance details, but it will not quote coverage or out-of-pocket cost — that's a question a human should answer with the plan in front of them. It flags the call for your team instead of improvising a number.

Not yet, and we won't claim otherwise. Data is encrypted in transit and at rest, and the AI is scoped to scheduling and reception so protected health information stays out of the CRM. We do not currently sign BAAs. If your compliance requirements need one, wait for us — HIPAA eligibility is on the roadmap, not shipped.

It reads your website and any documents you upload — hours, location, parking, which plans you take, new-patient specials, which procedures you do and don't offer — and answers from that. When it doesn't know something, it says so and takes a message instead of inventing an answer.