← Back to Help

Keep your number — forward calls to your AI receptionist

You don't have to change your number or wait weeks. Forward your existing business line to your HelmarOps AI number in about 2 minutes.

Keep your existing business number — no porting, no waiting. Just forward your calls to your new HelmarOps number. Takes about 2 minutes.

✅ Recommended: ring your phone first, forward only the calls you'd miss

You still answer when you can — the AI only picks up when you're busy, don't answer, or it's after hours. Dial these from your business phone:

  • AT&T / T-Mobile: no answer **61*<your HelmarOps number>#, busy **67*<your HelmarOps number>#, unreachable **62*<your HelmarOps number>#; turn off ##002#
  • Verizon: busy / no answer *71 <your HelmarOps number>; turn off *73
  • Landline / VoIP:set it in your provider's app, or forward all with *72 <your HelmarOps number> (*73 to cancel)

Or forward every call (24/7 AI)

  • AT&T / T-Mobile: **21*<your HelmarOps number># · Verizon / landline: *72 <your HelmarOps number>
  • Turn off: ##21# or *73

Test it: call your business number from a different phone — the AI should answer.

Turn it off anytime:forwarding is fully reversible; dial the "turn off" code and calls ring only your phone again — nothing about your number changes.

Codes vary a little by carrier. If one doesn't work, check your carrier's app (search "call forwarding"), or we'll get it live with you on your setup call.

Prefer to fully move your number onto HelmarOps? Number porting is also available (typically ~2–4 weeks — you sign a short authorization and provide a recent phone bill). Book a setup call and we'll handle it with you.